The Power of Appreciative Inquiry

The Power of Appreciative Inquiry: A Practical Guide to Positive Change (Berrett-Koehler Publishers, 2003) By Diana Whitney and Amanda Trosten-Bloom. The Power of Appreciative Inquiry describes a wildly popular new approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from, and build on what's working, rather than simply trying to fix what's not. Whitney and Trosten-Bloom use examples from many different types of organizations to illustrate Appreciative Inquiry in action, drawing in particular on a five-year project with Hunter-Douglas Window Fashions, a company which achieved a 15 to 20% improvement in their bottom line and created a new strategic direction and culture using Appreciatve Inquiry.